Privacy Policy

Disclaimer:

The information on this website is not intended to treat, diagnose, or cure any disease. It should not be considered as medical advice or a substitute for professional medical counseling. Always consult your healthcare professional before making any dietary or lifestyle changes. The content provided here should be used in conjunction with guidance from your doctor. I provide nutritional therapy services aimed at improving clients’ health through personalized diet and lifestyle interventions. My focus is on preventative healthcare, optimizing physical and mental well-being, and addressing chronic health conditions. By conducting nutritional therapy consultations, analyzing dietary and lifestyle patterns, and performing biochemical testing, I aim to identify the root causes of your health issues and provide personalized nutritional therapy and lifestyle advice to address them. However, individual results may vary, and I do not guarantee any specific outcomes. Use this information at your own risk, and we disclaim any liability for its accuracy or completeness.

How I Obtain Your Personal Data:

You provide me with personal data in the following ways:

  • By completing a health questionnaire.
  • By signing terms of engagement form.
  • By signing a consent form during a nutritional therapy consultation.
  • Through email, via the Practice Better database, over the telephone, or by post.
  • By taking credit card and online payments.

Types of Personal Data I May Collect:

The personal data we may collect from you includes, but is not limited to:

  • Basic details such as name, address, contact details, and next of kin.
  • Details of contact we have had with you, such as referrals and appointment requests.
  • Health information, including your previous medical history, dietary habits, lifestyle, supplement and medicine details, biochemical test results, clinic notes, and health improvement plans.
  • GP contact information (if provided for referral purposes).
  • Bank details (for processing payments).

How I use your personal data

I act as a data controller for use of your personal data to provide a nutritional therapy service. I also act as a controller and processor in regard to the processing of your data from third parties such as testing companies and other healthcare providers. I act as a data controller and processor in regard to the processing of credit card and online payments.

I undertake at all times to protect your personal data, including any health and contact details, in a manner which is consistent with our duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR) concerning data protection. This requires me to process personal data only if there is a legitimate basis for doing so and that any processing must be fair and lawful. I will also take reasonable security measures to protect your personal data storage. We also ensure the information we hold is kept in secure locations, restrict access to information to authorised personnel only, protect personal and confidential information held on equipment such as laptops with encryption.

I may use your personal data where there is an overriding public interest in using the information e.g. in order to safeguard an individual, or to prevent a serious crime. Also where there is a legal requirement such as a formal court order. I may use your data for marketing purposes such as newsletters but this would be subject to you giving us your express consent.

Sharing your information

I will keep information about you confidential. I will only disclose your information with other third parties with your express consent with the exception of the following categories of third parties:

  • The registrant body, AfN,
  • Any contractors and advisors that provide a service to me or act as our agents on the understanding that they keep the information confidential
  • Anyone to whom I may transfer my rights and duties under any agreement I have with you
  • Any legal or crime prevention agencies and/or to satisfy any regulatory request (eg, CNHC) if I have a duty to do so or if the law allows us to do so

I may share your information with supplement companies and biochemical testing companies as part of providing you with direct healthcare. I will not include any sensitive information

I will seek your express consent before sharing your information with your GP or other healthcare providers. However if I believe that your life is in danger then I may pass your information onto an appropriate authority (such as the police, social services in the case of a child or vulnerable adult, or GP in case of self-harm) using the legal basis of vital interests.

I may share your case history in an anonymised form with our peers for the purpose of professional development. This may be at clinical supervision meetings, conferences, online forums, and through publishing in medical journals, trade magazines or online professional sites. I will seek your explicit consent before processing your data in this way.

Marketing Communications:

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications if:

  • You made a purchase or asked for information from us about our goods or services.
  • You agreed to receive marketing communications, and you have not opted out of receiving such communications.

If you are a limited company, we may send you marketing emails without your consent; however, you can still opt-out of receiving marketing emails from us at any time. We will obtain your express consent before sharing your personal data with any third party for their marketing purposes.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at [Your Email Address].

Your Rights:

Under the Data Protection Act 1998 and the General Data Protection Regulations 2018, you have the following rights regarding your personal data:

The right to access:

  • You can request to see, amend, delete, or obtain a copy of data that can identify you, with some exceptions. You do not need to give a reason to see your data.
  • The right to rectification: You can request the correction of any inaccurate or incomplete data I hold about you.
  • The right to erasure: You can request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
  • The right to object: You can object to the processing of your personal data in certain situations.

I will respond to all legitimate requests within one month, and there is no fee for exercising your rights. To exercise any of these rights or for any inquiries related to your data, please contact me hello@nfbnutrition.com.

This Privacy Policy applies only to Nourish, Flourish, Bloom Nutrition and does not cover any third-party websites or services that may be linked to or accessed through our website. I encourage you to review the privacy policies of those third-party websites or services before providing any personal data.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, I encourage you to read the privacy notice of every website you visit.

Updates to the Privacy Policy:

I may update this Privacy Policy from time to time, and any changes will be posted on this page. Please check this page periodically to review the most current version of our Privacy Policy.

Contact and Complaints

If you have a complaint regarding the use of your personal data then please contact us at hello@nfbnutrition.com and I will do my best to help you.

If your complaint is not resolved to your satisfaction and you wish to make a formal complaint to the Information Commissioner’s Office (ICO), you can contact them on 01625 545745 or 0303 1231113.

This Privacy Policy is effective as of 20th July 2023 and replaces any previous version.

Thank you for trusting Nourish, Flourish, Bloom Nutrition. Your privacy and data protection are of utmost importance to me.